Est. 1975 · Westchester NY

Insurance claims

We handle the claim from start to finish.

Bring us the claim number, drop off the car, and most customers never call their insurance again.

INSURANCE COLLABORATION — WE WORK WITH EVERY MAJOR US CARRIER

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We work with every major US carrier and most regional New York carriers.

How it works

5-step insurance claim process.

1

Bring claim number

Or call your insurance from our shop and add us to the claim.

2

We document

Computerized estimate + photos submitted same day.

3

We coordinate rental

We respond same day with a written estimate. We submit to your insurance directly if needed.

4

Supplements handled

If we find more damage, we file directly. You don’t pay the gap.

5

Deliver the car

Final quality check, then keys back to you.

Your rights

New York drivers: you choose the shop.

New York Insurance Law gives you the right to choose your repair shop. Your insurance company must honor that choice. They can recommend a shop. They cannot require you to use one.

If your carrier is pressuring you to use a specific shop or refusing to honor your choice, we’ll walk you through what to say.

Common questions

Frequently Asked Questions

No. New York Insurance Law gives you the right to choose your repair shop. Your insurance company must honor that choice.

No. New York Insurance Law gives you the right to choose your repair shop. Your insurance company must honor that choice.

Insurance estimates often miss damage that’s only visible after disassembly. We document the difference and file a supplemental claim. You don’t pay the gap.

Yes — you can pay the difference out of pocket. We’ll show you exactly what OEM costs vs. aftermarket so you can decide.

That’s a question for your insurance agent. Comprehensive claims (deer strike, hail, vandalism) typically don’t affect rates the way at-fault collision claims do.

Visit our shop

Family-Run in Pleasantville
Since 1975.

Three blocks from the Pleasantville Metro-North station, off Bedford Road. Plenty of off-street parking — pull into the lot and any of the team will help.

Pleasantville Auto Body, Inc.

Phone: (914) 769-8448
Hours: Mon–Fri 7:00 AM – 4:30 PM

Closed Saturdays and Sundays.

We serve drivers throughout Westchester County, NY. Most-served towns include Pleasantville, Briarcliff Manor, Hawthorne, Thornwood, Chappaqua, Ossining, Mount Kisco, and Valhalla. Don’t see your town? Call us — we work with customers from across the region.

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