Is the repair guaranteed?
Workmanship warranty. Paint warranty per the manufacturer's spec.
Can you handle the rental car coordination?
We can assist you in finding and making contact with [...]
Will I get OEM parts?
Yes — wherever they're required for safety, fit, and warranty. [...]
How long does a typical collision repair take?
Most jobs are seven to fourteen business days depending on [...]
Will my premium go up?
That's a question for your insurance agent. Comprehensive claims (deer [...]
Can I get OEM parts even if my insurance only covers aftermarket?
Yes — you can pay the difference out of pocket. [...]
What if the insurance estimate is lower than yours?
Insurance estimates often miss damage that's only visible after disassembly. [...]
Do you handle the claim paperwork directly?
No. New York Insurance Law gives you the right to [...]
Do I have to use the shop my insurance recommends?
No. New York Insurance Law gives you the right to [...]
Can I drop off after hours?
We have a key-drop slot at the front entrance. Leave [...]